Stress Quotient

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Stress Quotient®

Stress-related ailments cost the nation $300 billion every year in medical bills and lost productivity.

As you look around your office, you may see people who are the picture of productivity. But looks can be deceiving. Your workplace may actually be a breeding ground for stress, which is slowly chipping away at the collective morale, and the individual spirit of your most valuable people. Often times stress rises and spreads unbeknownst to even the most empathic leaders.

The use of Stress Quotient® assessments is an accurate diagnostic for help you understand whether or not the stress in your office is dramatically rising and hampering productivity, killing your culture or staying within reasonable levels. Once you know, you can address the root causes — which can include lack of job fit, miscommunications, or mismanagement.

At BostonHCP, we’re proud to partner with TTI to offer Stress Quotient assessments to help you leverage your human capital potential by understanding how stress affects your organization’s productivity and culture.

What are the seven main stress factors?

Our revolutionary stress assessment examines seven different types of stress in individuals:

DEMAND STRESS:  Poorly designed jobs, excessive demands or poor job fit
EFFORTS/REWARD BALANCE STRESS:  High output and effort met with minimal reward
CONTROL STRESS:  High responsibility paired with low authority, and lack of control
ORGANIZATION CHANGE STRESS:  Restructuring, poorly communicated policies, and leadership changes
MANAGER/SUPERVISOR STRESS:  Enormous pressure or challenges from your superior
SOCIAL SUPPORT STRESS:  Lack of support among peers and competitiveness
JOB SECURITY STRESS:  Fear of loss of job or threatened job status

Identifying Signs of Stress

Stress manifests in different ways for different individuals. For some, it takes the form of a physical toll, while for others, it may cause memory loss or distraction.

The four main signs of stress are:

Physical:  Low energy, aches, and pains, frequent illness
Emotional:  Irritability, feeling overwhelmed, moodiness
Cognitive:  Inability to concentrate, memory problems, poor judgment
Behavioral:  Eating or sleeping issues, procrastination, nervous habits

The sample Stress Quotient reports give you an example of where an employee has significant stress, which would then give you the ability to work directly with the employee to better understand where and how to reduce the stress areas.

When reviewing a group of employees or doing a team evaluation, the results can indicate organizational stress which can have profound effects on productivity and employee engagement. Identification of stress in the organization is the first step in designing a strategy to address these issues and make the workplace a more engaged and productive environment.

The summary page overviews all stress categories and quickly show elevated areas over the expected/calculated stress levels. These individual area sections give you detail and follow-up questions to better understand the stress caused the employee and if this stress is potentially organizational or managerial.

Each section goes into detail and even gives potential follow-up questions so you can gain a more thorough understanding and come up with a plan to address the stress. As an example, the “Stress Factor – Manager/Supervisor” section below shows this employee has some managerial stress. Reviewing this section will help management get a better understanding of the situation and provide further communication examples to guide you through the scenario.

The Stress Quotient® report contains up to 28 pages of details for each employee.

Only when you understand how much stress you’re dealing with can you begin to create a more productive work environment.